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ResPower's Privacy Notice
ResPower, Inc. knows that you care how information about you is used
and shared, and we appreciate your trust that we will do so carefully
and sensibly.
This notice describes our privacy policy.
By visiting www.ResPower.com you are accepting the practices
described in this Privacy Notice.
Is my intellectual property (IP) safe with ResPower?
Your FTP folder is password protected and hidden from all other users.
We take every reasonable precaution to prevent unauthorized access to
your account.
ResPower's official policy is that we do not look at your scenes or rendered
output unless directed to do so by you; from a practical standpoint,
the volume of work we produce is simply too great for us to look
at it even if we wanted to.
We do not hand out passwords or usernames via telephone or email
other than through our automated "forgotten password"
page, which only sends your password to the email address that the
account is registered with.
In addition, we are prepared to sign any reasonably crafted
nondisclosure agreement (NDA). Things that would make your NDA
unreasonable in our view would be things like clauses that restrict
us from working with your competitors. Obviously clauses that
prevent us from sharing information we learn about your project with
your competitors are reasonable, we just cannot restrict ourselves
from processing your competitors' work. Even if we wanted
to agree to such restrictions, we wouldn't be able to keep promises
like that, since our system is highly self-service.
Does ResPower.com Share the Information it Receives?
ResPower maintains a secure environment for your information and data.
Access to the Super/Farm and computer systems is available only to
authorized personnel.
No one at ResPower will see your files, prior to rendering or after,
unless a technical support issue arises.
If customers are very sensitive about the privacy of their data,
and wish to ensure that their files are kept in the strictest
confidence, ResPower is willing to sign most generic non-disclosure
agreements to make customers comfortable.
In the regular course of business, all rendered customer data on the
farm is purged every 12 days, and all customer source data is purged
every 6 months. ResPower reserves the right to shorten these schedules
without notice to you. You should download your output data within
24 hours of completion and you should not rely on ResPower's FTP
site for backup purposes for your source data.
Information about our customers is an important part of our business
and we are not in the business of selling it to others, period.
We share customer information only as follows:
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Business Transfers
In the unlikely event that ResPower, Inc., or substantially all of its
assets are acquired, customer information will of course be one of the
transferred assets.
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Protection of ResPower.com and Others
We release account and other personal information when we believe
release is appropriate to comply with the law; enforce or apply to
other agreements; or protect the rights, property, or safety of
ResPower, Inc., our users, or others.
This includes exchanging information with other companies and
organizations for fraud protection and credit risk reduction.
Obviously, however, this does not include selling, renting, sharing,
or otherwise disclosing personally identifiable
information from customrs for commercial purposes in violation of the
commitments set forth in this Privacy Notice.
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With Your Consent
Other than as set out above, you will receive notice when information
about you might go to third parties, and you will have an opportunity
to choose to share the information.
What Personal Information About Customers does ResPower.com Gather?
The information we learn from customers helps us personalize and
continually improve your experience on the ResPower Super/Farm™.
Information You Give Us
We receive and store any information you enter on our Web site or
give us in any other way.
You can choose not to provide certain information, but then you might
not be able to take advantage of many of our features.
We use the information that you provide for such purposes as
responding to your requests and communicating with you.
Automatic Information
We receive and store certain types of information whenever you
interact with us.
For example, like many Web sites, we use "cookies", and we obtain
certain types of information when your Web browser accesses
ResPower.com.
Cookies are alphanumeric identifiers that we transfer to your
computer's hard drive through your Web Browser to enable our
systems to recognize your browser.
For example, this is how ResPower.com remembers which items you
have expanded or collapsed in the Site Map.
How Secure is Information About Me?
We work to protect the security of your information during transmission
by using Secure Sockets Layer (SSL) software, which encrypts
information you input.
We reveal only the last four digits of your credit card when
confirming an order with you.
Of course, we transmit the entire credit card number to the
appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your
password and to your computer.
Be sure to sign off when you have finished using a shared computer.
Which Information Can I Access?
ResPower.com gives you access to a broad range of information about
your account and your interactions with ResPower.com for the limited
purpose of viewing and, in certain cases, updating that information.
What Choices do I Have?
As discussed above, you can always choose not to provide information,
even though it might be needed.
When you update information, we may keep a copy of the prior version
for our records.
Children
ResPower.com does not sell products or services for purchase by minors.
If you are under 18, you may use ResPower.com only with the involvement
of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit ResPower.com, your visit and any dispute over
privacy is subject to this Notice, including limitations on damages,
arbitration of disputes, and application of the law of the state of
Alabama.
If you have any concern about privacy at ResPower.com, please contact
us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the
Conditions of Use will also change.
We may email periodic reminders of our notices and conditions,
unless you have instructed us otherwise, but you should check our
Web site frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all
information that we have about you and your account.
We stand behind the promises we make, however, and will never
materially change our policies and practices to make them less
protective of customer information collected in the past without
the consent of affected customers.
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